Pacific Cleaners is a local dry cleaning and alteration service located in Bonney Lake, Washington. With nearly 15 years of experience, this establishment has built a reputation for quality service and friendly customer interactions. If you’re looking for a place to keep your clothes looking sharp or to make those last-minute alterations, Pacific Cleaners might just be the spot for you.
A Quick Overview
Located at 19467 WA-410, Pacific Cleaners offers a range of services including dry cleaning, alterations, and repairs. Their hours of operation are convenient for busy schedules, open Monday through Saturday from 8 AM to 6 PM, and closed on Sundays. The shop is known for its clean environment and professional staff, making it a reliable choice for many in the Bonney Lake area.
Services Offered
Pacific Cleaners provides several essential services that cater to various clothing needs:
- Dry Cleaning: Perfect for delicate fabrics that require special care.
- Alterations: Whether it’s hemming pants or taking in a dress, they handle alterations efficiently.
- Repairs: From fixing zippers to mending seams, they ensure your clothes look their best.
One unique aspect of Pacific Cleaners is their commitment to customer satisfaction. Many reviews highlight their quick turnaround times and reasonable pricing. For instance, one customer mentioned needing a dress shortened in a hurry and was pleasantly surprised when it was ready ahead of schedule.
Customer Experiences
Customer feedback plays a significant role in understanding the quality of service at Pacific Cleaners. With an overall rating of 4.1 out of 5 stars, the reviews reflect a mix of experiences:
- Positive Reviews: Many customers praise the friendly staff and the quality of work. One reviewer noted, “I got my wedding dress cleaned. They were friendly, cleaned it in a reasonable time, and it was all done for a reasonable price” Another mentioned how quickly they completed alterations, stating, “The turn around time was just a couple of days and the pricing was very reasonable”.
- Constructive Criticism: Not all experiences were perfect. A few customers reported issues with specific items not being cleaned due to fabric compatibility. For example, one customer expressed disappointment after waiting a week only to find out their comforter couldn’t be cleaned because it had two different colors and materials. While these instances are unfortunate, they seem to be exceptions rather than the rule.
The People Behind Pacific Cleaners
Sang K., the owner, has dedicated nearly 15 years to providing quality cleaning services. His commitment to excellence is evident in how he runs the business. The staff is often described as friendly and professional, contributing to a welcoming atmosphere that keeps customers coming back.
Community Engagement
Pacific Cleaners has also made its mark in the local community. It was recognized as a Neighborhood Favorite on Nextdoor for three consecutive years (2017-2019), showing that locals appreciate their services and support them as part of the Bonney Lake fabric.
This kind of recognition speaks volumes about their relationship with customers and the community at large.
Why Choose Pacific Cleaners?
If you’re still on the fence about where to take your clothes for cleaning or alterations, here are some compelling reasons to consider Pacific Cleaners:
- Quality Service: With numerous positive reviews highlighting their attention to detail and quality work, you can trust them with your garments.
- Quick Turnaround: Many customers have noted that their items are often ready sooner than expected.
- Friendly Staff: A welcoming environment can make all the difference when dealing with personal items like clothing.
- Local Business: Supporting local businesses helps strengthen the community.
Pacific Cleaners stands out as a reliable option for dry cleaning and alterations in Bonney Lake. With their experienced staff, commitment to customer satisfaction, and community involvement, they have carved out a niche that resonates well with locals. Whether you need your favorite dress cleaned or your pants hemmed just right, Pacific Cleaners is worth checking out. So next time you’re faced with a laundry dilemma or need that perfect fit for an upcoming event, remember that Pacific Cleaners is just around the corner—ready to help you look your best without breaking the bank!
